Sample Collection & Card Scanning
Elijah Szasz
Very nice UI but the urine sampling and phone scanning are very rough. (1) A urine collection container in the shape of test card would be the way to go so that the user does not have to guess at the even distribution of urine splashing around the substrate while counting. A small ziplock back works better than holding it under a stream (2) the app's ability to read a card with a couple dozen reference points that are only a handful of pixels is really, really rough. It is difficult to line that up with perfect lighting, but consider that for most users "first thing in the morning" will likely mean it is dark out, therefor using indoor top-down lighting, of which the phone will cast a shadow. For the price and unused space in the box a jig should be included for reading samples. I created one out of a cardboad box and an $8 diffused LED ring light from Amazon. Ideally, the camera template shouldn't even be there and the backend of the app should check for consistent lighting and contrast on area of interest on the user-submitted image with either a "pass" or "try again" with tips/guidelines to obtain a better image. If this is not possible for a while, the jig is the way to go. I'd suggest something plastic (cardboard is still difficult with the current tolerances) but here are some photos of what I made: https://www.dropbox.com/sh/a3o82iuorqjgh5e/AAACD59-Fab-6UvkDJ_Kvk7va?dl=0
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Alethea Allarey (frootjoos)
I agree with all of this. I'm pretty sure part of why my test card fails to scan half the time is because the most acceptable photo I can take is with me trying to hold the card against a spot on the wall where the light casts the least amount of shadow, with just the very tip of a fingernail touching the card. Why does it have to be so difficult? I end up getting sent replacement cards twice a month.
Layla Saad
Alethea Allarey (frootjoos): Thank you for your additional comment here! We are working to enhance our scanning capabilities to make this process as easy as possible for users. We understand some bathrooms may not have the best lighting and have shared the above feedback with the product team. While the card is activating, it is important it is lying flat, but then it should be okay to hold the card while scanning if that is the best option for lighting available. Feel free to send us an email at wegotyou@vesselhealth.com if we can assist further in this matter!
Layla Saad
Hi Elijah! First off, wow! Thank you for this amazing feedback. This is so creative and innovative. We appreciate that about you and for sharing this with us!