upload id error | Voters

upload id error

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Jennifer Walker

Hi I just tried to scan a card and got the error - unable to match card Id to upload id. I tried 3-4 times to rescan but always with the same result.

April 18, 2021

Layla Saad

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Layla Saad

Hi Jennifer! Thank you for reaching out. Please send us an email at wegotyou@vesselhealth.com and we are happy to help get you a new card and troubleshoot this issue for you!