Hi I just tried to scan a card and got the error - unable to match card Id to upload id. I tried 3-4 times to rescan but always with the same result.
Layla Saad
marked this post as
complete
·
·
Reply
Layla Saad
Hi Jennifer! Thank you for reaching out. Please send us an email at wegotyou@vesselhealth.com and we are happy to help get you a new card and troubleshoot this issue for you!