Android Alert
Chris Hoffman
We are currently working to get an accurate Android app out to our members.
This is a top priority for our Product team and over the past couple weeks we've been working on the following:
Improving our calibration process and tweaking it to be more consistent and accurate for Android (and all devices).
Performing experiments and gathering extensive data on a variety of Android devices to test performance and identify areas of improvement.
Improving our fiducial detection and auto cropping processing on all images processed through our algorithms.
Once these changes are implemented, we are cautiously optimistic Samsung S lines will be ready to go. We’ll report back after calibration improvements are made and tested. As soon as this is complete we can continue our efforts to expand support for additional Android devices.
If you would like to have your membership placed on hold while we work through these updates please click here (https://docs.google.com/forms/d/e/1FAIpQLSfyOuquMjDxddpT7ed4B-7SPXADQutwypTQ3qvAXPDoQ62lqg/viewform?vc=0&c=0&w=1&flr=0&gxids=7628). We will un-pause your membership and email you as soon as your Android Device has been approved for use.
Keep checking back here to see the progress we make. We are fully committed to being transparent about the process and keeping our members informed of any updates and expected resolution dates. Thank you for your patience and continued support.
Chris Hoffman
We officially launched the Android App in January 2021 and are actively working through reported bugs to enhance the member experience and testing accuracy.
This is a top priority for our Product team and in just the past week we've made the following updates to the Android app:
In order to efficiently give accessibility to our Android app, most of our work has been focused on the Android devices used by the majority of our user base. At the top of list is the Samsung Galaxy S line.
We’ve run a number of calibrations on Samsung Galaxy devices and have been correcting levels that are hardcoded into the devices camera sensors. These changes to our algorithms have resulted in improvements to the accuracy of our readings.
This work includes:
Correcting the black and white levels that are hard coded into the raw camera images
Ensuring images are displaying RGB values correctly
Calibrating color correction to optimize accurate results when passed through our algorithms
We’re finalizing these adjustments and we will start by releasing a fix for specific Samsung Galaxy S models. We expect to push an update for the Galaxy S line next week. Then, once these changes are implemented, we will continue to run tests and make improvements to the Samsung Note and Google Pixel devices. Once complete, work will continue to expand support for additional Android devices.
Keep checking back here to see the list of enhancements grow as we make progress. We are fully committed to being transparent about the process and keeping our users informed of any updates and expected resolution dates. Thank you for your continued support.
Jared Simoneau
Chris Hoffman: Any further updates regarding this? I use a Samsung Galaxy Android device and plan on using Vessel as soon as my order arrives, however, accuracy is of utmost importance to me.
Sue Engasser
Jared Simoneau: Vessel App is live for Pixel (3 or 4), S9 (and up) or Note 9 (and up)! You can see our latest update here: https://help.vesselhealth.com/hc/en-us/articles/1500002557921-What-is-the-status-of-the-most-recent-Android-App-update- Happy testing and feel free to reach out to us at wegotyou@vesselhealth.com if you need anything at all.